fbpx

Policies & Insurance

Warther Tours Policies, Procedures, & Travel Protection


Tour Components

Warther Tours acts as an agent selecting appropriate hotel accommodations, attractions, and meal stops. Each tour is priced per person as Single (one occupant per room) or Double (two occupants per room). The cost of overnight tours includes baggage handling for one piece of luggage per person, to weigh less than 50 pounds. A small carry on is also permitted but must fit in the overhead compartment or under your feet, not to obstruct the aisle of the coach. No baggage without a Warther Tours luggage tag will be stored under the coach without the express permission of the Warther Tours escort. Oxygen to be carried onboard the coach is subject to strict regulations and Warther Tours must be notified, as well as the coach driver and escort.

Warther Tours Responsibility

While we seldom need to change a published tour, Warther Tours reserves the right to do so should circumstances, such as, but not limited to, weather, dictate such change. Any changes due to an emergency of any kind incurring additional expense shall be borne by the passenger. The right is also reserved by Warther Tours to cancel any tour prior to departure if it is not up to capacity. In such a case, all payments received by Warther Tours will be refunded. Warther Tours also reserves the right to accept or decline any passenger as a member of any tour at any time. Warther Tours acts only as an agent for passengers and therefore accepts no responsibility, in whole or part, for delays, loss, damage, injury to property or person due to mechanical defects or other cause, or for additional expenses incurred through sickness, weather strikes, wars, quarantine, or other causes. Any person or group leader booking reservations for more than one passenger is required to inform the other person of Warther Tours booking and cancellation policies, as well as pertinent information concerning the tour. Warther Tours is not responsible for incorrect information given out by a second party. Warther Tours makes every effort to e-mail and/or mail through USPS a tour’s itinerary 3 – 4 weeks prior to departure, with a follow up call 1 – 2 days prior to departure. It is the customer’s responsibility to call for a departure time a week prior to tour departure in the event that no information has been received in writing from Warther Tours.

Deposits, Payments & Seat Assignments

Reservations are confirmed when Warther Tours receives your deposit or payment with trip sign-up form. The deposit/payment for 1-day tours is 100% of tour price. One day tours is fully refundable up to 30 days prior to departure, within 30 days the tour is transferrable. All other tours deposits vary. There are no assigned seats for tours; however, if you have a special need, you are required to notify Warther Tours at the time of sign-up to inform them of such need. Because many of our tours have limited seating, it is recommended that you book your tour as soon as possible.

Trip Cancellation and Tour Protection

Travel Protection (Recommended for any trip that includes air travel or sea travel).
Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. When booking a Warther journey you have the option of purchasing “Travel Protection” from Warther Tours in the event you need to cancel your trip after making your reservation(s) or if problems arise during your trip.

Travel Protection
Please call us at 330-556-4535 with questions.

The following is the summary and benefits of the travel protection, Warther tours will supply a more detailed report upon request:

Summary
  • Extensive package of benefits: Trip Cancellation, Interruption and Delay; Baggage and Baggage Delay; and Medical Expense.
  • 24-hour Customer Care and Assistance Services.
  • Cancel for covered reason if canceling 24 hours before departure and covers up to 100% of trip cost.
  • Coverage for Pre-Existing Conditions if purchased prior to 24 hours before final payment is made.
  • Rates are age based.
Benefits
Trip Cancellation Up to Trip Cost
Trip Interruption 150% Trip Cost Up to $50,000
Trip Delay $150/Day, $750 Maximum
Baggage & Personal Effects $2,500
Baggage Delay $250 (24 hours)
Emergency Accident & Sickness Medical Expense $50,000
Emergency Evacuation & Repatriation $250,000

 


Warther Tours Refund Terms & Conditions:

*Unless otherwise noted on a specific tour cancellation policy

For International Tours (Not Including European River Cruises):

91 days or more from departure date….…..…………..100% refund
90 days and under from departure date………….……… 0% refund

For All Domestic Land Tours With Air:

61 days or more from departure date…………………..…100% refund
60 days and under from departure date…………………… 0% refund

For All Domestic Land Tours Without Air:

31 days or more from departure date…………………………100% refund

30 days and under from departure date………………………..0% refund

*The above refund policy applies to all Warther Tours as of 1/1/2024 unless otherwise noted on a specific tour cancellation policy.


Smoking/Non-Smoking Policy

All public tours are non-smoking, and it is a federal law that smoking on public transportation is prohibited. Frequent stops are made to accommodate smokers. If you have a smoking preference and it is available at your tour hotel, let us know at the time of your trip sign-up.

Departure Times & Locations for Regional Tours

Typically, our tour pick up locations are at the Walmart Supercenter located on Bluebell Drive SW in New Philadelphia, Ohio. Occasionally, additional pick up locations will be added as the group dictates. Departure times and locations will be outlined in the itinerary you will receive for the tour you sign up for.